💡 Volume vs. Rating: The Key Distinction
AMN Healthcare has the largest therapist placement volume in the US — and that's reflected in the most reviews. But volume and satisfaction are not the same. AMN's 10 reviews average just 3.5★, making it the lowest-rated company we track. Meanwhile, ProTherapy Staffing has the most reviews of any agency in its size tier (12) and the highest average rating (4.9★) — the only agency to lead on both dimensions simultaneously.
Why big agencies get more reviews
Larger agencies place more travelers, so statistically they accumulate more reviews over time. This doesn't mean they're better — it means they're bigger. When evaluating a small agency with fewer reviews, look for consistency in the reviews you do see. 8 reviews all saying the same positive thing is meaningful signal.
How to use review volume in your decision
Use volume as a confidence multiplier, not a quality indicator. An agency with 4.5★ on 3 reviews deserves more skepticism than one with 4.5★ on 12 reviews. But 3.5★ on 10 reviews from a major agency is very reliable negative signal — that many travelers can't all be wrong.
Why does ProTherapy have more reviews than some larger agencies?
ProTherapy Staffing actively encourages placed travelers to share their experiences, and their high satisfaction rates translate into more organic review submissions. Notably, all 12 reviews appear to be from genuine placements — no patterns suggesting manufactured reviews. This is one reason their 4.9★ average carries strong credibility.
Should I trust an agency with only 6 reviews?
Six reviews is our minimum threshold for ranking, and it's meaningful signal if those reviews are consistent. Smaller, newer, or more selective agencies naturally accumulate reviews more slowly. Look for consistency in themes rather than raw count. Six reviews all praising the same recruiter attributes is more informative than 30 reviews split across radically different experiences.
Are negative reviews published too?
Yes. We publish reviews across the rating spectrum, including 1- and 2-star reviews, as long as they meet our authenticity criteria. Some agencies have mixed distributions — like AMN, where some reviewers rate 5 stars (for job volume and AMN Passport) and others rate 2 stars (for pay and impersonal service). Both perspectives are published.
Find Your Agency Match
Skip the search. We'll connect you with top-rated agencies based on your discipline and goals — free, no pressure.